Frequently Asked Question's

TO FIND AN ITEM

By using the search facility at the top right of the page you can locate any item within our store.

WHAT IS OFFERED

We currently offer 100's of favourite foods and household products such as Ambrosia, Bisto, Heinz, ,Typhoo, Cadbury, Robertson's, Rowntrees, Nestle, Kellogg's, ,PG Tips, Marmite, Colmans, Walker's, Mcvities, Nescafe and Jordan's and are adding to these all the time.

We also have a great range of healthy options including fat free, fat reduced and Organic products.

SELECT AND ADD TO BASKET

It's easy to add an item your shopping trolley. Just select the quantity in the box next to the item description and click add to basket.

HOW TO ORDER

Easy! Click on the store department that you require on the left of the page. Then click on the sub heading that appears. This will take you to our comprehensive choice of goods on offer. Select the quantity of the item in the box next to it click on add to basket. This product will then been added to your shopping trolley. To review any item chosen simply click on shopping trolley (top right of page).
Once you are happy with your choices you will be taken through an easy to navigate checkout process. Happy Shopping!

PRODUCTS NOT ON SITE

We aim to offer all of your favourite goods but should there be an item not listed please use the enquries tab (located bottom right page) to contact us where we will be more than happy to try an obtain that item for you. This will also enable us to revise our store content to meet the needs of our customers.

UNAVAILABLE PRODUCTS

Sometimes the product that you request is not available. We will of course e-mail you advising you of this and offer an alternative product to complete your order.

Not all products are allowed to be imported into certain countries. It is your responsibility to ensure that any item that you order does not contravene local custom and import restrictions for that country. We will be pleased to help and advise where possible.
Please e-mail customerservices@britsbuy.com

MINIMUM ORDER

There is no minimum order but there is a minimum amount for delivery so the larger the order the cheaper it is per kilogram to send.

MAXIMUM WEIGHT

There is no maximum weight. Specially negotiated rates mean that at present you pay one price for any order up to 30kgs. Orders over this weight are calculated in addition per kilo.
(Please see delivery tab on Home page)

DELIVERIES

All your favourite products such as Bisto, Batchelor's, Bassett's, Baxter's, Cadbury, Colman's, Chiver's, Farley's Rusks,, Galaxy, HP, Heinz, Jacobs, Jordan's, Kellogg's, Lea & Perrin's, Marmite, Mcvities, Macdougalls, Nescafe, Nestle, Oxo, Paxo, PG Tips, Robertson's, Robinsons, Rowntrees, Tate & Lyle, Tetleys, Typhoo, Walker's and Weetabix can be delivered straight to your door almost anywhere in the world.

Our responsibility is to process and dispatch your order within 5 working days although we aim to process and dispatch all orders within 48 hours. In addition to this please allow for the relevant delivery timescale.

By using only recognized couriers our aim is to deliver goods to most parts of the world. Unfortunately sometimes for reasons beyond our control some countries will be excluded.